Welcome to The Dent Trooper, operated by The Dent Trooper, LLC (“The Dent Trooper,” “we,” “us,” or “our”). By accessing this website, submitting a form, requesting an estimate, scheduling service, contacting us by phone, email, or text message, or otherwise using our services, you agree to these Terms and Conditions.
If you do not agree to these Terms and Conditions, please do not use our website or services.
1. Use of website and services
The Dent Trooper, LLC provides paintless dent repair and related customer service, estimate, scheduling, and communication services. You agree to use this website and our services only for lawful purposes and in a manner that does not infringe on the rights of others or interfere with the operation of the website or services.
2. Estimates and service information
Any estimate, quote, scheduling information, or service-related communication provided through this website, by phone, by email, or by text message is for informational purposes only and may be subject to change based on inspection, availability, final scope of work, vehicle condition, or other relevant factors.
Submission of a form or request does not guarantee service, appointment availability, or pricing.
3. User submissions
When you submit information to us, including contact information, vehicle details, damage descriptions, photos, or other materials, you represent that:
- The information you provide is accurate to the best of your knowledge
- You have the right to provide the information and materials submitted
- Your submission does not violate any law or the rights of any third party
You grant us permission to use the information and materials you provide for purposes of responding to your request, reviewing damage, preparing estimates, scheduling service, providing support, and operating our business.
4. SMS and calling terms
By providing your phone number to The Dent Trooper, LLC through our website, forms, direct communication, or by contacting us first by phone or text, you agree that we may contact you by call or text message for non-marketing business purposes related to:
- Estimate requests
- Appointment scheduling
- Appointment reminders
- Service updates
- Customer support
- Invoice or job-related follow-up
Message frequency may vary. Message and data rates may apply.
You can opt out of text messaging at any time by replying STOP. For help, reply HELP or contact us at nathan@TheDentTrooper.com.
Consent to receive text messages is not a condition of purchase. We do not use SMS for unsolicited marketing. Our text messages are intended for customer care, estimates, scheduling, service updates, and related operational communications.
5. SMS consent and privacy
By submitting your information and agreeing to receive text communications from us, you acknowledge that your consent applies only to communications from The Dent Trooper, LLC for the purposes described above.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that help us deliver our messaging and communication services.
For more information about how we collect, use, and protect personal information, please review our Privacy Policy.
6. Appointment and communication responsibility
You are responsible for providing accurate contact information and updating us if your information changes. We are not responsible for missed communications, missed appointments, or service issues resulting from inaccurate or outdated information provided by you.
7. Third-party services
We may use third-party tools and service providers to operate our website, forms, communications, hosting, analytics, advertising, database infrastructure, and business operations. Your use of our services may involve those providers as necessary to support website functionality, communications, and customer service.
8. Intellectual property
All content on this website, including text, graphics, branding, logos, and other materials, is the property of The Dent Trooper, LLC unless otherwise stated and may not be copied, reproduced, distributed, or used without prior written permission.
9. Disclaimer of warranties
This website and our services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, The Dent Trooper, LLC disclaims all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the website will always be available, error-free, secure, or free of harmful components.
10. Limitation of liability
To the fullest extent permitted by law, The Dent Trooper, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, your communications with us, or your use of our services.
11. Indemnification
You agree to indemnify and hold harmless The Dent Trooper, LLC from and against any claims, liabilities, damages, losses, and expenses arising out of your misuse of the website, your violation of these Terms and Conditions, or your violation of any law or third-party rights.
12. Changes to these terms
We may update these Terms and Conditions from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms and Conditions.
13. Governing law
These Terms and Conditions are governed by the laws of the State of Florida, without regard to its conflict of law principles.
14. Contact information
The Dent Trooper, LLC
Floral City, Florida
nathan@TheDentTrooper.com
(727) 314-2023